If you still feel you are not getting the right interaction with your hardware, (for example, you've added GPU effects but do not get any interaction from the discrete GPU) please let me know.As Adobe rolls out updates to Adobe Applications at an accelerated pace with Creative Cloud, as compared to the old Creative Suite days, there might be times when you need to use the older version of an application, compatibility with plug-ins is one example. Reading up on what's going on under the hood may help you and others in harnassing this technology to its maximum potential. Which are CPU centric and which are GPU centric? Look into Quick Sync technology and the Mercury Playback Engine's capabilities and limitations for additional information. I think it is rather confusing, to be sure, as to which actions affect the GPU and which are more iGPU processes. The other case is that you will not see any discrete GPU engagement unless you are using a GPU accelerated process, like a GPU accelerated effect, scaling from 4K to 1080p, changing the frame rate, the color space, or other technical aspect of the original clip. Try another format, like ProRes and I bet you'll get different results. Premiere Pro uses the iGPU for Hardware Encoding, which speeds exporting process for H.264 files even faster than your discrete GPU in most cases. I believe it's expected behavior with H.264 media. I've seen these steps resolve issues for many users that have similar driver problems. Your Nvidia driver may work fine but you can also try version 416.16, if needed. (Don't trust Windows update or Intel utilities on your machine). I'll provide a link to a driver that has helped a few people but please verify this is compatible with your hardware (I don't have your info)Ĭustomers are also reporting better results using GeForce Driver 416.16 instead of 416.34.įirst thing I'd do is make sure your Intel driver is updated to a recent version. Go to the Intel side and find the latest version of your Intel Driver. There have been many changes including Windows updates. In this case, some are using older Intel drivers and this can cause issues. I have seen issues with configurations using dual GPUs. I will see what I can do to expedite your support case.
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